Privacy Policy

At Jaxon Helpers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you access or use our services, including Home Organization Services, Pet Sitting and Dog Walking, Car Wash and Detailing Services, House Cleaning Services, Event Planning and Coordination, and Grocery Shopping Assistance.

1. Information We Collect

We collect various types of personal information in order to provide and improve our services, including:

Personal Identification Information: Name, phone number, email address, and physical address.
Payment Information: Billing details and payment methods for service transactions.
Service Information: Preferences or special instructions related to the services you request (e.g., pet care preferences, event details, home cleaning requirements).
Usage Information: Information on how you interact with our website or services, including device information, IP address, and browser type.

2. How We Use Your Information

We use your information to:

Provide and deliver our services to you.
Communicate with you regarding your service requests, confirmations, and updates.
Process payments and transactions.
Improve our services and website functionality.
Send you marketing materials or promotions (if you have opted in).
Respond to your inquiries and requests.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

Service Providers: We may share your information with trusted third-party vendors who perform services on our behalf (e.g., payment processors, cleaning staff, event coordinators).
Legal Requirements: We may disclose your information if required by law or to protect the rights, property, or safety of Jaxon Helpers or others.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use industry-standard security measures, including encryption, to protect sensitive data during transmission.

5. Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance your experience on our website. These technologies allow us to analyze website usage, personalize content, and improve our services. You can control cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

Access your personal information.
Correct or update any inaccuracies in your information.
Delete your personal information, subject to legal and contractual obligations.
Opt-out of receiving marketing communications at any time by following the unsubscribe link or contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us [email protected].